FEATURES

The days after – a learning community to build back better

Over 100 people and organisations who care about citizen and community outcomes have already joined the build back better learning community, including housing associations, charities, health, police, local and central government. And a really interesting smattering of international people, transformational linguists, systems and complexity thinkers. To join, email benjamin.taylor@publicservicetransformation.org Three special ‘spin-off’ events have been held: […]

Global knowledge platform on impact bonds

With great enthusiasm for impact bonds around the world and a desperate need to consolidate learning, the Government Outcomes Lab has refreshed their website to launch a global knowledge platform for impact bonds. This aims to be the ‘go to’ place for learning on impact bonds around the world. By working with their partners, Ecorys, […]

State of transformation 2019 conference

Helping each other out of the crisis For the second year running, the Public service: state of transformation conference brought together 200 thought leaders from across public service transformation. This year’s theme was all about ‘Helping each other out of the crisis’ and included a mix of breakout sessions, unconference pitches and a closing session […]

Events & Programmes

‘Online’ Agile Master in Public Services

Now online, the course runs for 4 x half day sessions running 10th-13th August 9am-12.30pm each day Delivering and managing change in the public sector is difficult. Public services are fraught with complexity and often provide support to some of the most vulnerable people in society. Planning change projects in a linear way using traditional project […]

Radical Home Care: How self-managing teams could save social care

featuring Ruth Hannan, Transform Programme Manager , The RSA* “In the old ways I was a nobody, now I’m a somebody” Care Worker The UK’s health and social care system has become dominated by targets, command and control culture with human interaction boiled down to tasks and time. Ruth Hannan will discuss how new models […]

The Challenges of a Police and Crime Commissioner

Academy for Social Justice event featuring Sue Mountstevens │ Police and Crime Commissioner for Avon and Somerset In 2012, 41 Police and Crime Commissioners were elected to be the voice of the people and hold the police to account. Sue has been the Police and Crime Commissioner for Avon and Somerset since 2012 and in […]

Probation – in crisis or on the road to recovery?

Academy for Social Justice seminar featuring Justin Russell │ Chief Inspector │ Her Majesty’s Inspectorate of Probation Justin joined HM Inspectorate of Probation in June 2019 from his previous role as Director General, Justice Analysis and Offence Policy at the Ministry of Justice. In this free seminar, Justin will give an overview of early findings […]

NEWS

GO Lab and Collaborate – seven principles for a new approach to learning and accountability

Excellent write-up of a webinar in which we participated – and work and wisdom beyond. Summary of the seven principles: Start with a systems perspective Build shared purpose Focus on enabling informed judgements Develop legitimate measures Review goals Take a context-led approach Take a nuanced approach to evidence source: https://collaboratecic.com/in-2019-go-lab-and-collaborate-cic-with-northumbria-university-each-published-reports-which-71e9d1686638

“National Evidence Grid” Offers Lifeline to Public Services

You wait for a new initative on national public service data and evidence, and two come along at once! (Two, if you count Michael Gove’s speech this weekend). Hot on the heels of the latest GO-Lab initiaitive, this from the excellent https://crimeandsecurity.org and Public Service: State of Transformation 2018 contributor Professor Jonathan Sheped. Economic impact […]

INDIGO – International Network for Data on Impact and Government Outcomes – from the Government Outcomes Lab

A new network from our friends the the Government Outcomes Lab at the Blavatnik School of Government, Universities of Oxford – and another of their very inventive acronyms! Better data for better social outcomes. We are joining and playing our part in global efforts towards better data use for better social outcomes. As the Government Outcomes Lab (GO Lab) at the Blavatnik School of Government in the University […]

“I loved the interactive style of training which focused on practical application in our work rather than dwelling on theory. This was an inspiring course and one I would highly recommend.”

Transforming the public sector. Join Basis for their top rated PSTA accredited Master Classes. Last few places now available. Learn core methods like service design, agile, and LEAN, in an experiential way. Next up is ‘Whole Systems Design and Change’.

RESOURCES

Visit our resources section and download useful resource packs and information

 

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How the GO Lab is responding to Covid-19

Go Lab have consolidated resources and information to help you deal with the impact of the Covid-19 pandemic. In times of change, most people’s instinct is not to hunker down and hide, but to reach out to others to offer help and share experiences. We think we are in a good position to virtually ‘convene’ people who are trying to […]

To help you through this crisis

Given the challenging times we’re facing, we’re beginning a series of free online learning events for people working in local, civil, health and VCSE sectors starting with “how-to” webinars led by subject-matter experts on: leading and managing remote teams, 11am 2nd April planning and responding to the crisis, 2pm 31st March leading organisational change 11am 31st March turning strategy into action – if you […]

The challenging procurement link library

Gavin Summerson, Standards Lead at the Connected Places Catapult,has created a library of reports and other resources aimed demonstrating the possibilities open to innovative procurement teams. You are encouraged to input into the resource by adding any reports you feel people would find useful in the comments section. Go to the resources

WHAT WE DO

The Public Service Transformation Academy is a social enterprise, led by public service consultants RedQuadrant, the Whitehall and Industry Group, and partner organisations who are thought leaders in commissioning. We design and deliver exceptional development programmes to build capacity to transform public services.

We have taken over the running of the Cabinet Office’s Commissioning Academy, the government’s acclaimed suite of leadership development programmes for commissioners of public services.

WATCH THE VIDEO

Watch the video to discover

Recorded at the Public Sector Show 2017, Benjamin Taylor talks about the PSTA and his consultancy RedQuadrant. Their mission is to help the public sector build its commissioning and transformation capability so well that consultants are no longer needed.

  • Five key questions to help you evaluate and improve your services using a systems leadership approach.
  • Five principles for the future of commissioning and transformation and how they apply to the different “worlds” of public services – citizen world, service world, management world, leadership world and learning world.
  • Why we should move beyond the idea of demand and need and instead focus on outcomes, allowing us to help people to achieve their life goals and purposes.
  • How triple loop transformational learning can help to change the identity of public services so that they are based on outcomes and not just the provision of services
  • Five tips to stop things turning out badly.

GET IN TOUCH WITH US

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