FEATURES

Regional Transformation Academy

The Public Service Transformation Academy (PSTA) are pleased to launch the Regional Transformation Academies, capability development programmes for change-makers centred and hosted in each region – starting September. Spaces are limited, so if you are interested in being part of a regional cohort we encourage you to register your interest: South West North West North East Yorkshire […]

Public service: state of transformation conference – it doesn’t have to be this way

Public service: state of transformation conference – it doesn’t have to be this way 24 May, 10.00-16.30. Camden Centre, Bidborough St, London WC1H 9JE £138.00 – £354 Our first ever conference held to share what works (and what doesn’t) in achieving better outcomes for citizens from public services, bringing together over 200 thought leaders and practitioners from […]

State of Transformation report 2018

The State of Transformation – it doesn’t have to be this way   Transformation. It’s one of those power words, like leadership, community, engagement, outcomes. They sound good, so they get added to ‘sell’ lots of initiatives or projects, but they are overused and often meaningless. So, over time, ‘transformation’ has become degraded. And besides, […]

Events & Programmes

Organisational Behaviour Change Master in Public Services

We all have defences – as individuals, as groups and, consequently, as organisations and when difficult conversations or situations are not managed sensitively, it can bring out our defensiveness. If these behaviours are not managed effectively, they can act as a real barrier to implementing change. Using our expertise and our own deep research on […]

Agile Master in Public Services

Delivering and managing change in the public sector is difficult. Public services are fraught with complexity and often provide support to some of the most vulnerable people in society. Planning change projects in a linear way using traditional project management approaches (such as PRINCE2) often holds organisations back from learning and refining their changes throughout […]

Agile Leadership in Public Services

“The greatest teacher, failure is.” – Yoda to Luke Skywalker, The Last Jedi Teaching leadership is hard work. But leadership can be learned, particularly in a room of experienced adults. On April 2nd, we invite you to a leadership lab to experience “Agile Leadership in Public Service” in a peer-learning environment. Our workshop will be […]

Agile Master in Public Services

Delivering and managing change in the public sector is difficult. Public services are fraught with complexity and often provide support to some of the most vulnerable people in society. Planning change projects in a linear way using traditional project management approaches (such as PRINCE2) often holds organisations back from learning and refining their changes throughout […]

NEWS

State of Transformation survey

The Public Service Transformation Academy and The Public Sector Solutions Expo have come together to survey the current state of public services and the state of transformation – and they need your say. ‘Transformation’ of public services, while highly overused and abused has never been more vital. We need a productive conversation about what really works […]

International approaches to “what works?”

The Cabinet Office What Works Team was arguably the first organisation of its kind: a cross-governmental organisation established to “champion the testing and evaluation of new approaches to public service delivery”. But it’s not the only organisation of its kind: similar units are now operating in Canada, the US, Finland, Australia, Colombia, and the UAE. […]

Learning to let go of power: the Losing Control conference

The date draws near for the Losing Control 2019 conference, and event (and an organisation) devoted to the devolution of power structures in change-making. Individuals, organisations, businesses and foundations are searching for new strategies to improve their effectiveness. We need to let go of traditional ‘command and control’ organisational models and standard campaign techniques in […]

“I loved the interactive style of training which focused on practical application in our work rather than dwelling on theory. This was an inspiring course and one I would highly recommend.”

Transforming the public sector. Join Basis for their top rated PSTA accredited Master Classes. Last few places now available. Learn core methods like service design, agile, and LEAN, in an experiential way. Next up is ‘Whole Systems Design and Change’.

RESOURCES

Visit our resources section and download useful resource packs and information

 

READ MORE >

State of Transformation survey

The Public Service Transformation Academy and The Public Sector Solutions Expo have come together to survey the current state of public services and the state of transformation – and they need your say. ‘Transformation’ of public services, while highly overused and abused has never been more vital. We need a productive conversation about what really works […]

Legitimacy, Policy, Action: a public impact diagnostic tool

The Centre for Public Impact (CPI) recently released a new diagnostic tool based upon its “public impact fundamentals framework”. The framework bases its analysis on three fundamentals or “key elements” that influence the impact of government initiatives, namely: Legitimacy: Underlying support for an objective and the attempts to achieve it Policy: Quality of policies intended […]

Local authority restructuring tips from Browne Jacobson

The law firm Browne Jacobson has published a short guide to the practicalities of restructuring from the two-tier model to a unitary local authority. The guide includes advice on contract management, restructuring staff and management systems, governance, assets and branding.

WHAT WE DO

The Public Service Transformation Academy is a social enterprise, led by public service consultants RedQuadrant, the Whitehall and Industry Group, and partner organisations who are thought leaders in commissioning. We design and deliver exceptional development programmes to build capacity to transform public services.

We have taken over the running of the Cabinet Office’s Commissioning Academy, the government’s acclaimed suite of leadership development programmes for commissioners of public services.

WATCH THE VIDEO

Watch the video to discover

Recorded at the Public Sector Show 2017, Benjamin Taylor talks about the PSTA and his consultancy Red Quadrant. Their mission is to help the public sector build its commissioning and transformation capability so well that consultants are no longer needed.

  • 5 key questions to help you evaluate and improve your services using a systems leadership approach.
  • 5 principles for the future of commissioning and transformation and how they apply to the different “worlds” of public services – citizen world, service world, management world, leadership world and learning world.
  • Why we should move beyond the idea of demand and need and instead focus on outcomes, allowing us to help people to achieve their life goals and purposes.
  • How triple loop transformational learning can help to change the identity of public services so that they are based on outcomes and not just the provision of services
  • 5 tips to stop things turning out badly.

GET IN TOUCH WITH US

To receive updates and newsletters on the latest PSTA events and resources, please register here