Global knowledge platform on impact bonds

With great enthusiasm for impact bonds around the world and a desperate need to consolidate learning, the Government Outcomes Lab has refreshed their website to launch a global knowledge platform for impact bonds. This aims to be the ‘go to’ place for learning on impact bonds around the world. By working with their partners, Ecorys, […]

State of transformation 2019 conference

Helping each other out of the crisis For the second year running, the Public service: state of transformation conference brought together 200 thought leaders from across public service transformation. This year’s theme was all about ‘Helping each other out of the crisis’ and included a mix of breakout sessions, unconference pitches and a closing session […]

Transformation by the bucket load

Perhaps then our job as leaders is to notice all that stuff that gets in our way: negative emotions, incessant thinking, our egoic minds; the contents of our buckets.

Events & Programmes

Set up an EU office

Basis is holding a workshop for social impact, start-up or growth organisations Brexit has prompted many large organisations to set-up subsidiaries or move to continental Europe to ensure their businesses can continue to thrive. Smaller companies, including social impact organisations, are often less prepared. However, social impact, of course, knows no boundaries and many want […]

Systems Innovation London Conference

Chief Executive, Benjamin Taylor will be hosting a workshop at the Systems Innovation London Conference on 6-7 September. In this session, he will provide a short accessible introduction to the Viable Systems Model which represents some core, underlying, essential elements of organisations across their various scales and talk about how the model can be used […]

King’s Fund conference on “Thinking differently about commissioning”

The King’s Fund is pleased to announce a one-day conference on “Thinking differently about commissioning”, to be held at their London headquarters between 9am and 5pm on Wednesday 25th September. Commissioning and the role that commissioners play is changing. Providers and commissioners are increasingly planning services together, and commissioners are working across health and social […]

2019 CCIN Annual Conference and Co-operative Showcase

CCIN is holding their 2019 CCIN Annual Conference and Co-operative Showcase hosted by Rochdale Borough Council on Wednesday 2 October. This year’s theme is: Developing Co-operative Councils: Building Co-operative Places: Developing Co-operative Councils – how the co-operative council approach is embedded within Member Councils and more needs to be done Building Co-operative Places – how […]


Systems Innovation Conference materials now online

Conference season has just about finished, which means the retrospectives are coming online. We’ve already mentioned the GO Lab social outcomes conference, but we’d be remiss in not mentioning the Systems Innovation Conference, which was held in London on the same week (and which featured PSTA’s very own Benjamin Taylor among its visiting luminaries). Here’s […]

Catch up on Social Outcomes Conference outcomes

Were you hoping to get to the GO Lab for their Social Outcomes Conference back at the beginning of the month, but found yourself too busy, too far away, or otherwise unable? Well, never fear, because you can catch up on all the action at your own pace: the GO Lab gang have made all […]

Free tickets for Housing Innovation Week

Got some spare time between the 23rd and 27th of September? Interested in housing? Then you’ll probably want to be getting yourself involved with Connected Places Catapult’s Housing Innovation Week, wherein they will be looking to “convene partners across the housing ecosystem to foster collaborative innovation to ensure our homes are designed, built and maintained […]

“I loved the interactive style of training which focused on practical application in our work rather than dwelling on theory. This was an inspiring course and one I would highly recommend.”

Transforming the public sector. Join Basis for their top rated PSTA accredited Master Classes. Last few places now available. Learn core methods like service design, agile, and LEAN, in an experiential way. Next up is ‘Whole Systems Design and Change’.


Visit our resources section and download useful resource packs and information



Tussell releases report on strategic suppliers to UK government 2018-19

Quite how the new report from Tussell will make you feel probably depends very strongly on whereabouts in the commissioning ecosystem you find yourself — but there’s valuable information for you in there, whichever side of the fence you’re on. Tussell, if you weren’t aware, are a “research and insight” outfit specialising in UK government […]

Catch up on Social Outcomes Conference outcomes

Were you hoping to get to the GO Lab for their Social Outcomes Conference back at the beginning of the month, but found yourself too busy, too far away, or otherwise unable? Well, never fear, because you can catch up on all the action at your own pace: the GO Lab gang have made all […]

Bring up the Bodies: Alliance for Useful Evidence reports back on its commitments

Sometimes an organisation does such a good concise job with its website copy that there’s no point in paraphrasing. As such, allow me to simply quote directly from the Alliance for Useful Evidence: In November 2017, 27 professional bodies came together at the Royal Society to sign a ‘Declaration on Evidence’, written by Professor Jonathan […]


The Public Service Transformation Academy is a social enterprise, led by public service consultants RedQuadrant, the Whitehall and Industry Group, and partner organisations who are thought leaders in commissioning. We design and deliver exceptional development programmes to build capacity to transform public services.

We have taken over the running of the Cabinet Office’s Commissioning Academy, the government’s acclaimed suite of leadership development programmes for commissioners of public services.


Watch the video to discover

Recorded at the Public Sector Show 2017, Benjamin Taylor talks about the PSTA and his consultancy Red Quadrant. Their mission is to help the public sector build its commissioning and transformation capability so well that consultants are no longer needed.

  • 5 key questions to help you evaluate and improve your services using a systems leadership approach.
  • 5 principles for the future of commissioning and transformation and how they apply to the different “worlds” of public services – citizen world, service world, management world, leadership world and learning world.
  • Why we should move beyond the idea of demand and need and instead focus on outcomes, allowing us to help people to achieve their life goals and purposes.
  • How triple loop transformational learning can help to change the identity of public services so that they are based on outcomes and not just the provision of services
  • 5 tips to stop things turning out badly.


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