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State of transformation Helping each other out of the crisis Find out more Read our case studies, thought leadership, and survey of the state of public service transformation We design and deliver exceptional development programmes to build capacity to transform public services Are we learning? Are we building back better? Join our learning community on 23 June
to discuss adapting to the Days After...
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FEATURES

The adaptive council – from RedQuadrant and the Public Service Transformation Academy #adaptivecouncil

UPDATE: new session THE DAYS AFTER: ARE WE LEARNING? ARE WE BUILDING BACK BETTER? JOIN US ON 23 JUNE TO ADAPT. In the face of a ‘perfect storm’ for local government, facing apparently insurmountable challenges and conditions that are truly ‘turbulent, uncertain, novel, and ambiguous’, local public services in the UK are running on empty. […]

The Days After: Are we learning? Are we building back better? Join us on 23 June to adapt.

We bring together the lessons from our learning community to date, on 23 June from 14:20-16:20 UK time. In conjunction with CPI, the OPSI and the London Policy & Strategy Network Book your free place now. We will consider what has been gleaned from our learning journey to date, and as we move into the […]

Global knowledge platform on impact bonds

With great enthusiasm for impact bonds around the world and a desperate need to consolidate learning, the Government Outcomes Lab has refreshed their website to launch a global knowledge platform for impact bonds. This aims to be the ‘go to’ place for learning on impact bonds around the world. By working with their partners, Ecorys, […]

Events & Programmes

‘Online’ Agile Master in Public Services

Delivering and managing change in the public sector is difficult. Public services are fraught with complexity and often provide support to some of the most vulnerable people in society. Planning change projects in a linear way using traditional project management approaches (such as PRINCE2) often holds organisations back from learning and refining their changes throughout the process. The project managers overseeing traditional change projects often find themselves being hostages of fortune to an out of date project plan that needs constant maintenance to ‘look’ as though it is on track.

So how can public services deliver change in an environment that is constantly evolving?

Radical Home Care: How self-managing teams could save social care

featuring Ruth Hannan, Transform Programme Manager , The RSA* “In the old ways I was a nobody, now I’m a somebody” Care Worker The UK’s health and social care system has become dominated by targets, command and control culture with human interaction boiled down to tasks and time. Ruth Hannan will discuss how new models […]

The Challenges of a Police and Crime Commissioner

Academy for Social Justice event featuring Sue Mountstevens │ Police and Crime Commissioner for Avon and Somerset In 2012, 41 Police and Crime Commissioners were elected to be the voice of the people and hold the police to account. Sue has been the Police and Crime Commissioner for Avon and Somerset since 2012 and in […]

Probation – in crisis or on the road to recovery?

Academy for Social Justice seminar featuring Justin Russell │ Chief Inspector │ Her Majesty’s Inspectorate of Probation Justin joined HM Inspectorate of Probation in June 2019 from his previous role as Director General, Justice Analysis and Offence Policy at the Ministry of Justice. In this free seminar, Justin will give an overview of early findings […]

NEWS

Conference agenda announced for Government Outcomes Lab Social Outcomes Conference 2021

https://golab.bsg.ox.ac.uk/community/events/social-outcomes-conference-2021/programme/

The PSTA is excited to announce our collaboration with the Public Sector Show 29-30 June 2021

We are pleased that, in the absence of our State of Transformation conference since 2019 due to COVID, we have been able to continue our work with the Public Sector Show and include a radical transformation theme through the heart of the two days of the show: We have worked with the Public Sector Show […]

E3M: Public Benefit Partnerships for Children’s Services – webinar Thursday 8 July, 10.30-12.00

This free webinar is for people in public authorities exploring new ways of improving Children’s Services, based on creating long term partnerships with social enterprises and charities. It will be of interest to: Directors of Children’s Services Lead council members responsible for Children’s Services Commissioners Procurement and Legal teams Social enterprises and charities working with […]

“I loved the interactive style of training which focused on practical application in our work rather than dwelling on theory. This was an inspiring course and one I would highly recommend.”

Transforming the public sector. Join Basis for their top rated PSTA accredited Master Classes. Last few places now available. Learn core methods like service design, agile, and LEAN, in an experiential way. Next up is ‘Whole Systems Design and Change’.

RESOURCES

Visit our resources section and download useful resource packs and information

 

READ MORE >

The adaptive council – from RedQuadrant and the Public Service Transformation Academy #adaptivecouncil

UPDATE: new session THE DAYS AFTER: ARE WE LEARNING? ARE WE BUILDING BACK BETTER? JOIN US ON 23 JUNE TO ADAPT. In the face of a ‘perfect storm’ for local government, facing apparently insurmountable challenges and conditions that are truly ‘turbulent, uncertain, novel, and ambiguous’, local public services in the UK are running on empty. […]

How the GO Lab is responding to Covid-19

Go Lab have consolidated resources and information to help you deal with the impact of the Covid-19 pandemic. In times of change, most people’s instinct is not to hunker down and hide, but to reach out to others to offer help and share experiences. We think we are in a good position to virtually ‘convene’ people who are trying to […]

To help you through this crisis

Given the challenging times we’re facing, we’re beginning a series of free online learning events for people working in local, civil, health and VCSE sectors starting with “how-to” webinars led by subject-matter experts on: leading and managing remote teams, 11am 2nd April planning and responding to the crisis, 2pm 31st March leading organisational change 11am 31st March turning strategy into action – if you […]

WHAT WE DO

The Public Service Transformation Academy is a social enterprise, led by public service consultants RedQuadrant, the Whitehall and Industry Group, and partner organisations who are thought leaders in commissioning. We design and deliver exceptional development programmes to build capacity to transform public services.

We have taken over the running of the Cabinet Office’s Commissioning Academy, the government’s acclaimed suite of leadership development programmes for commissioners of public services.

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WATCH THE VIDEO

Watch the video to discover

Recorded at the Public Sector Show 2017, Benjamin Taylor talks about the PSTA and his consultancy RedQuadrant. Their mission is to help the public sector build its commissioning and transformation capability so well that consultants are no longer needed.

  • Five key questions to help you evaluate and improve your services using a systems leadership approach.
  • Five principles for the future of commissioning and transformation and how they apply to the different “worlds” of public services – citizen world, service world, management world, leadership world and learning world.
  • Why we should move beyond the idea of demand and need and instead focus on outcomes, allowing us to help people to achieve their life goals and purposes.
  • How triple loop transformational learning can help to change the identity of public services so that they are based on outcomes and not just the provision of services
  • Five tips to stop things turning out badly.

GET IN TOUCH WITH US

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