FEATURES

Contract Management 

A new PSTA programme: first cohort launching 1 November 2022! The Contract Management Development Programme is an opportunity for those involved in contract management to refresh their skills, build on […]

Jo Peters, Next Generation Local Government Finance

Are you ready for the next generation? Where is local government in the rapidly changing world of finance? Are the skills in place to navigate the change? If you are […]

The Public Service Transformation Academy – about us and our offers

The Public Service Transformation Academy is a not-for-profit social enterprise, led by RedQuadrant, with partners including NCVO, Browne Jacobson LLP, E3m, TSIP, Nesta, Basis and members of the Public Service […]

Events & Programmes

‘Online’ Agile Master in Public Services

Delivering and managing change in the public sector is difficult. Public services are fraught with complexity and often provide support to some of the most vulnerable people in society. Planning change projects in a linear way using traditional project management approaches (such as PRINCE2) often holds organisations back from learning and refining their changes throughout the process. The project managers overseeing traditional change projects often find themselves being hostages of fortune to an out of date project plan that needs constant maintenance to ‘look’ as though it is on track.

So how can public services deliver change in an environment that is constantly evolving?

Radical Home Care: How self-managing teams could save social care

featuring Ruth Hannan, Transform Programme Manager , The RSA* “In the old ways I was a nobody, now I’m a somebody” Care Worker The UK’s health and social care system […]

The Challenges of a Police and Crime Commissioner

Academy for Social Justice event featuring Sue Mountstevens │ Police and Crime Commissioner for Avon and Somerset In 2012, 41 Police and Crime Commissioners were elected to be the voice […]

Probation – in crisis or on the road to recovery?

Academy for Social Justice seminar featuring Justin Russell │ Chief Inspector │ Her Majesty’s Inspectorate of Probation Justin joined HM Inspectorate of Probation in June 2019 from his previous role […]

NEWS

Upcoming events from Better Way

The Better Way network is continuing to grow at pace and has recently reached 1,000 members.  Below you’ll find an invitation to Better way’s autumn programme of online events, including […]

12-16 September, Freethinkers: Unleashing the Spirit of Transformation

Therefore, Good Organisations are very excited to announce a unique series of global conversations with experienced and passionate freethinkers and crafts(wo)men of organizational change: During the week of 12-16th September […]

Centralisation Nation: Britain’s system of local government and its impact on the national economy. Centre for Cities.

According to a new report by the Centre for Cities, Britain has been experiencing stagnation for over a decade. The national economy is being limited by an over-centralised, inefficient and […]

“I loved the interactive style of training which focused on practical application in our work rather than dwelling on theory. This was an inspiring course and one I would highly recommend.”

Transforming the public sector. Join Basis for their top rated PSTA accredited Master Classes. Last few places now available. Learn core methods like service design, agile, and LEAN, in an experiential way. Next up is ‘Whole Systems Design and Change’.

RESOURCES

Visit our resources section and download useful resource packs and information

 

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Apprenticeship in Systems Thinking Practice (with SCiO and Cherith Simmons). 

SCiO and Cherith Simmons have developed a new Apprenticeship in Systems Thinking Practice. From our CEO, Benjamin Taylor: “I take a deep interest in systems | cybernetics | complexity, because […]

Kit for Councils: A Pack for local authorities to support strong community relationships, from the Relationship Project

The Relationships Project has teamed up with Tony Clements –  Strategic Director for Economy at Hammersmith and Fulham Council – to develop a kit to inspire and support councils to […]

How are you doing on the eight aspects of commissioning?

The PSTA has been working with the Local Government Association to develop new tools for commissioners. This article by PSTA CEO Benjamin Taylor gives a first look at some of […]

WHAT WE DO

The Public Service Transformation Academy is a social enterprise, led by public service consultants RedQuadrant, the Whitehall and Industry Group, and partner organisations who are thought leaders in commissioning. We design and deliver exceptional development programmes to build capacity to transform public services.

We have taken over the running of the Cabinet Office’s Commissioning Academy, the government’s acclaimed suite of leadership development programmes for commissioners of public services.

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WATCH THE VIDEO

Watch the video to discover

Recorded at the Public Sector Show 2017, Benjamin Taylor talks about the PSTA and his consultancy RedQuadrant. Their mission is to help the public sector build its commissioning and transformation capability so well that consultants are no longer needed.

  • Five key questions to help you evaluate and improve your services using a systems leadership approach.
  • Five principles for the future of commissioning and transformation and how they apply to the different “worlds” of public services – citizen world, service world, management world, leadership world and learning world.
  • Why we should move beyond the idea of demand and need and instead focus on outcomes, allowing us to help people to achieve their life goals and purposes.
  • How triple loop transformational learning can help to change the identity of public services so that they are based on outcomes and not just the provision of services
  • Five tips to stop things turning out badly.

GET IN TOUCH WITH US

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