Slide The days after:


Join our learning community to build back better We’ve been dynamic in dealing with the crisis – amazing things have been achieved.
How do we learn from these breakthroughs?

Things are still chaotic and confusing! And will be for some time as the ramifications continue.
How do we make sense of things right now and for the future?

How do we prepare for a real reboot in ‘the days after’ the crisis?

We have been working with some core organisations to start to think about these questions.
And are now expanding to set up a wider learning community. There is no obligation and no charge.
This is a place to share and build learning together.
State of transformation Helping each other out of the crisis Find out more For the second year running, the Public service: state of transformation
conference brought together 200 thought leaders from across public service transformation.
2019 conference Find out more For the second year running,
the Public service: state of transformation
conference brought together 200
thought leaders from across public
service transformation.
State of transformation 2019 conference Helping each other out of the crisis
New commissioning simulation Would you like to take your commissioning expertise to the next
level with our new commissioning simulation learning experience?
Learn more New Learn more Would you like to take your
commissioning expertise to the
next level with our new commissioning
simulation learning experience?
simulation commissioning
We design and deliver exceptional development programmes to build capacity to transform public services

FEATURES

The adaptive council – from RedQuadrant and the Public Service Transformation Academy #adaptivecouncil

In the face of a ‘perfect storm’ for local government, facing apparently insurmountable challenges and conditions that are truly ‘turbulent, uncertain, novel, and ambiguous’, local public services in the UK are running on empty. This paper sets out twelve principles for an adaptive approach to meet the needs of our circumstances. Full paper: https://bit.ly/theadaptivecouncil Between […]

Learning never stops: the days after – a learning community to build back better – our Government After Shock event on November 17

Over 100 days in the heart of the first COVID crisis, the learning community to build back better in the days after worked together to try to make sense of things. Over 120 people who care about citizen and community outcomes came together to learn together. Organisations and spaces they came from included housing associations, […]

Global knowledge platform on impact bonds

With great enthusiasm for impact bonds around the world and a desperate need to consolidate learning, the Government Outcomes Lab has refreshed their website to launch a global knowledge platform for impact bonds. This aims to be the ‘go to’ place for learning on impact bonds around the world. By working with their partners, Ecorys, […]

Events & Programmes

‘Online’ Agile Master in Public Services

Delivering and managing change in the public sector is difficult. Public services are fraught with complexity and often provide support to some of the most vulnerable people in society. Planning change projects in a linear way using traditional project management approaches (such as PRINCE2) often holds organisations back from learning and refining their changes throughout the process. The project managers overseeing traditional change projects often find themselves being hostages of fortune to an out of date project plan that needs constant maintenance to ‘look’ as though it is on track.

So how can public services deliver change in an environment that is constantly evolving?

Radical Home Care: How self-managing teams could save social care

featuring Ruth Hannan, Transform Programme Manager , The RSA* “In the old ways I was a nobody, now I’m a somebody” Care Worker The UK’s health and social care system has become dominated by targets, command and control culture with human interaction boiled down to tasks and time. Ruth Hannan will discuss how new models […]

The Challenges of a Police and Crime Commissioner

Academy for Social Justice event featuring Sue Mountstevens │ Police and Crime Commissioner for Avon and Somerset In 2012, 41 Police and Crime Commissioners were elected to be the voice of the people and hold the police to account. Sue has been the Police and Crime Commissioner for Avon and Somerset since 2012 and in […]

Probation – in crisis or on the road to recovery?

Academy for Social Justice seminar featuring Justin Russell │ Chief Inspector │ Her Majesty’s Inspectorate of Probation Justin joined HM Inspectorate of Probation in June 2019 from his previous role as Director General, Justice Analysis and Offence Policy at the Ministry of Justice. In this free seminar, Justin will give an overview of early findings […]

NEWS

Connected Places Catapult on creating, sustaining and scaling hubs of innovation

Useful case studies and international research from PSTA partner Connected Places Catapult

The future of adult social care – the LGA

The LGA say: Over the last year, social care has demonstrated that it is not simply a set of services some people need because of age or disability, but is a key means by which people are supported to live a full life, whatever their circumstances. Everyone should be able to live the life they […]

Caring for the earth, caring for each other – Isaac Stanley at CLES

“During the peak of the first lockdown, people gathered on their doorsteps to clap for carers. Now it’s time to truly recognise their value. “The inadequacies of England’s current adult social care system have been harrowingly exposed by Covid-19. However, the origins of the present crisis long precede the pandemic. For too long, caring and […]

“I loved the interactive style of training which focused on practical application in our work rather than dwelling on theory. This was an inspiring course and one I would highly recommend.”

Transforming the public sector. Join Basis for their top rated PSTA accredited Master Classes. Last few places now available. Learn core methods like service design, agile, and LEAN, in an experiential way. Next up is ‘Whole Systems Design and Change’.

RESOURCES

Visit our resources section and download useful resource packs and information

 

READ MORE >

The adaptive council – from RedQuadrant and the Public Service Transformation Academy #adaptivecouncil

In the face of a ‘perfect storm’ for local government, facing apparently insurmountable challenges and conditions that are truly ‘turbulent, uncertain, novel, and ambiguous’, local public services in the UK are running on empty. This paper sets out twelve principles for an adaptive approach to meet the needs of our circumstances. Full paper: https://bit.ly/theadaptivecouncil Between […]

How the GO Lab is responding to Covid-19

Go Lab have consolidated resources and information to help you deal with the impact of the Covid-19 pandemic. In times of change, most people’s instinct is not to hunker down and hide, but to reach out to others to offer help and share experiences. We think we are in a good position to virtually ‘convene’ people who are trying to […]

To help you through this crisis

Given the challenging times we’re facing, we’re beginning a series of free online learning events for people working in local, civil, health and VCSE sectors starting with “how-to” webinars led by subject-matter experts on: leading and managing remote teams, 11am 2nd April planning and responding to the crisis, 2pm 31st March leading organisational change 11am 31st March turning strategy into action – if you […]

WHAT WE DO

The Public Service Transformation Academy is a social enterprise, led by public service consultants RedQuadrant, the Whitehall and Industry Group, and partner organisations who are thought leaders in commissioning. We design and deliver exceptional development programmes to build capacity to transform public services.

We have taken over the running of the Cabinet Office’s Commissioning Academy, the government’s acclaimed suite of leadership development programmes for commissioners of public services.

WATCH THE VIDEO

Watch the video to discover

Recorded at the Public Sector Show 2017, Benjamin Taylor talks about the PSTA and his consultancy RedQuadrant. Their mission is to help the public sector build its commissioning and transformation capability so well that consultants are no longer needed.

  • Five key questions to help you evaluate and improve your services using a systems leadership approach.
  • Five principles for the future of commissioning and transformation and how they apply to the different “worlds” of public services – citizen world, service world, management world, leadership world and learning world.
  • Why we should move beyond the idea of demand and need and instead focus on outcomes, allowing us to help people to achieve their life goals and purposes.
  • How triple loop transformational learning can help to change the identity of public services so that they are based on outcomes and not just the provision of services
  • Five tips to stop things turning out badly.

GET IN TOUCH WITH US

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