FEATURES

Regional Transformation Academy

The Public Service Transformation Academy (PSTA) are pleased to launch the Regional Transformation Academies, capability development programmes for change-makers centred and hosted in each region – starting September. Spaces are limited, so if you are interested in being part of a regional cohort we encourage you to register your interest: South West North West North East Yorkshire […]

Public service: state of transformation conference – it doesn’t have to be this way

Public service: state of transformation conference – it doesn’t have to be this way 24 May, 10.00-16.30. Camden Centre, Bidborough St, London WC1H 9JE £138.00 – £354 Our first ever conference held to share what works (and what doesn’t) in achieving better outcomes for citizens from public services, bringing together over 200 thought leaders and practitioners from […]

State of Transformation report 2018

The State of Transformation – it doesn’t have to be this way   Transformation. It’s one of those power words, like leadership, community, engagement, outcomes. They sound good, so they get added to ‘sell’ lots of initiatives or projects, but they are overused and often meaningless. So, over time, ‘transformation’ has become degraded. And besides, […]

Events & Programmes

Organisational Behaviour Change Master in Public Services

We all have defences – as individuals, as groups and, consequently, as organisations and when difficult conversations or situations are not managed sensitively, it can bring out our defensiveness. If these behaviours are not managed effectively, they can act as a real barrier to implementing change. Using our expertise and our own deep research on […]

Agile Master in Public Services

Delivering and managing change in the public sector is difficult. Public services are fraught with complexity and often provide support to some of the most vulnerable people in society. Planning change projects in a linear way using traditional project management approaches (such as PRINCE2) often holds organisations back from learning and refining their changes throughout […]

Agile Leadership in Public Services

“The greatest teacher, failure is.” – Yoda to Luke Skywalker, The Last Jedi Teaching leadership is hard work. But leadership can be learned, particularly in a room of experienced adults. On April 2nd, we invite you to a leadership lab to experience “Agile Leadership in Public Service” in a peer-learning environment. Our workshop will be […]

Agile Master in Public Services

Delivering and managing change in the public sector is difficult. Public services are fraught with complexity and often provide support to some of the most vulnerable people in society. Planning change projects in a linear way using traditional project management approaches (such as PRINCE2) often holds organisations back from learning and refining their changes throughout […]

NEWS

Innovative future leadership development partnership with Future Cities Catapult

The PSTA is partnering with Future Cities Catapult to make public sector leaders aware of the emerging global issues for cities and places and how to embrace the available solutions. Chief Executive of the PSTA, Benjamin Taylor said: “Real transformation needs a future focus so we are particularly pleased to be working with Future Cities […]

“A pivotal year”: the National Audit Office looks ahead at local government in 2019

Writing on the National Audit Office blog, Abdool Kara foresees 2019 as “a pivotal year” for local government in Britain: Numerous difficult and open-ended questions need rapid resolution, at a time when government focus and capacity is directed elsewhere. Well, quite. Drawing on recent NAO reports, Kara identifies and explores a number of challenges facing […]

“Government may have lost sight of why it is there”: Christian Bason at CfPI

The Centre for Public impact has an appropriately impactful interview with Christian Bason, CEO of the Danish Design Centre, about the future of government. Bason starts off by tackling the ubiquitous obsession with efficiency and cost-saving: To radically transform how government spending makes a difference you need to start with an outside-in perspective of how […]

“I loved the interactive style of training which focused on practical application in our work rather than dwelling on theory. This was an inspiring course and one I would highly recommend.”

Transforming the public sector. Join Basis for their top rated PSTA accredited Master Classes. Last few places now available. Learn core methods like service design, agile, and LEAN, in an experiential way. Next up is ‘Whole Systems Design and Change’.

RESOURCES

Visit our resources section and download useful resource packs and information

 

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State of Transformation survey

The Public Service Transformation Academy and The Public Sector Solutions Expo have come together to survey the current state of public services and the state of transformation – and they need your say. ‘Transformation’ of public services, while highly overused and abused has never been more vital. We need a productive conversation about what really works […]

Legitimacy, Policy, Action: a public impact diagnostic tool

The Centre for Public Impact (CPI) recently released a new diagnostic tool based upon its “public impact fundamentals framework”. The framework bases its analysis on three fundamentals or “key elements” that influence the impact of government initiatives, namely: Legitimacy: Underlying support for an objective and the attempts to achieve it Policy: Quality of policies intended […]

Local authority restructuring tips from Browne Jacobson

The law firm Browne Jacobson has published a short guide to the practicalities of restructuring from the two-tier model to a unitary local authority. The guide includes advice on contract management, restructuring staff and management systems, governance, assets and branding.

WHAT WE DO

The Public Service Transformation Academy is a social enterprise, led by public service consultants RedQuadrant, the Whitehall and Industry Group, and partner organisations who are thought leaders in commissioning. We design and deliver exceptional development programmes to build capacity to transform public services.

We have taken over the running of the Cabinet Office’s Commissioning Academy, the government’s acclaimed suite of leadership development programmes for commissioners of public services.

WATCH THE VIDEO

Watch the video to discover

Recorded at the Public Sector Show 2017, Benjamin Taylor talks about the PSTA and his consultancy Red Quadrant. Their mission is to help the public sector build its commissioning and transformation capability so well that consultants are no longer needed.

  • 5 key questions to help you evaluate and improve your services using a systems leadership approach.
  • 5 principles for the future of commissioning and transformation and how they apply to the different “worlds” of public services – citizen world, service world, management world, leadership world and learning world.
  • Why we should move beyond the idea of demand and need and instead focus on outcomes, allowing us to help people to achieve their life goals and purposes.
  • How triple loop transformational learning can help to change the identity of public services so that they are based on outcomes and not just the provision of services
  • 5 tips to stop things turning out badly.

GET IN TOUCH WITH US

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