FEATURES

Regional Transformation Academy

The Public Service Transformation Academy (PSTA) are pleased to launch the Regional Transformation Academies, capability development programmes for change-makers centred and hosted in each region – starting September. Spaces are limited, so if you are interested in being part of a regional cohort we encourage you to register your interest: South West North West North East Yorkshire […]

Public service: state of transformation conference – it doesn’t have to be this way

Public service: state of transformation conference – it doesn’t have to be this way 24 May, 10.00-16.30. Camden Centre, Bidborough St, London WC1H 9JE £138.00 – £354 Our first ever conference held to share what works (and what doesn’t) in achieving better outcomes for citizens from public services, bringing together over 200 thought leaders and practitioners from […]

State of Transformation report 2018

The State of Transformation – it doesn’t have to be this way   Transformation. It’s one of those power words, like leadership, community, engagement, outcomes. They sound good, so they get added to ‘sell’ lots of initiatives or projects, but they are overused and often meaningless. So, over time, ‘transformation’ has become degraded. And besides, […]

Events & Programmes

Public Sector Solutions Expo Manchester

The Public Sector Solutions Expo Manchester is the UK’s must-attend regional public sector event. It will take place on 20th November 2018 at Manchester Central and is free to attend for those working in the public sector. Over 100 leading speakers and thousands of senior budget-holders and decision-makers will attend to discuss the future challenges and […]

“Helping each other out of the crisis”: PSTA Public Service State of Transformation conference 2019

The PSTA is pleased to announce its second annual conference, to be held on Thursday May 24th 2019 (venue to be announced). At this event, attendees will share what works (and what doesn’t) in achieving better outcomes for citizens from public services. It will bring together over 200 thought leaders and practitioners from international, national […]

Seminar on Integration of Services between NHS England and the Police and Crime Commissioner for Avon and Somerset

Achieving economies of scale through shared activity and simplified structures results in more available frontline resources across a wider area. This free seminar, provided by the Academy of Social Justice Commissioning, will take place on 26th November 2018. It will describe the innovation, planning, implementation and future opportunities for the integrated commissioning of Drug and […]

One-day workshop on setting and measuring outcomes

The Academy of Social Justice Commissioning is pleased to announce a one-day workshop on setting and measuring outcomes in service provision. The term ‘outcomes’ is used a lot in and around commissioning and service delivery, as a simple way of describing the end goals for the citizens who make use of the services we offer. But […]

NEWS

The state of digital transformation, as seen from Harvard

In June of this year DigitalHKS, a research initiative at the Harvard Kennedy School, played host to public sector digital services workers from around the world “to share stories of success, talk about lessons learned, and discuss the challenges they face in transforming government.” They have recently published a report on the best practices surfaced […]

Lessons learned in place-based working from Lankelly Chase

Independent foundation Lankelly Chase have spent the last 18 months conducting an experiment in the sphere of place-based systems transformation. They took an approach that was deliberately open and responsive to establishing and changing systemic behaviours through funding institutions and individuals: We had a learning partner, a group of Associates with a range of skills/expertise and a […]

“Keeping it personal”: new system leadership essay collection from CollaborateCIC’s Ignite course

CollaborateCIC is pleased to announce the publication of their new essay collection on system leadership in local government, authored by Chief Executives who have participated in the Collaborate/Solace Ignite system leadership programme over the past year: The essays set out compelling portraits of the challenges these leaders face in their localities, in a context of perpetual […]

“I loved the interactive style of training which focused on practical application in our work rather than dwelling on theory. This was an inspiring course and one I would highly recommend.”

Transforming the public sector. Join Basis for their top rated PSTA accredited Master Classes. Last few places now available. Learn core methods like service design, agile, and LEAN, in an experiential way. Next up is ‘Whole Systems Design and Change’.

RESOURCES

Visit our resources section and download useful resource packs and information

 

READ MORE >

The state of digital transformation, as seen from Harvard

In June of this year DigitalHKS, a research initiative at the Harvard Kennedy School, played host to public sector digital services workers from around the world “to share stories of success, talk about lessons learned, and discuss the challenges they face in transforming government.” They have recently published a report on the best practices surfaced […]

“Keeping it personal”: new system leadership essay collection from CollaborateCIC’s Ignite course

CollaborateCIC is pleased to announce the publication of their new essay collection on system leadership in local government, authored by Chief Executives who have participated in the Collaborate/Solace Ignite system leadership programme over the past year: The essays set out compelling portraits of the challenges these leaders face in their localities, in a context of perpetual […]

31 – Winning London Borough of Culture without a project plan: Waltham Forest’s agile story

This case study was presented at the 2018 PSTA State of Transformation conference. You can read more about the conference (and download a copy of the full report) elsewhere on this website. 31 – Winning London Borough of Culture without a project plan: Waltham Forest’s agile story Summary: You might assume that Waltham Forest won […]

WHAT WE DO

The Public Service Transformation Academy is a social enterprise, led by public service consultants RedQuadrant, the Whitehall and Industry Group, and partner organisations who are thought leaders in commissioning. We design and deliver exceptional development programmes to build capacity to transform public services.

We have taken over the running of the Cabinet Office’s Commissioning Academy, the government’s acclaimed suite of leadership development programmes for commissioners of public services.

WATCH THE VIDEO

Watch the video to discover

Recorded at the Public Sector Show 2017, Benjamin Taylor talks about the PSTA and his consultancy Red Quadrant. Their mission is to help the public sector build its commissioning and transformation capability so well that consultants are no longer needed.

  • 5 key questions to help you evaluate and improve your services using a systems leadership approach.
  • 5 principles for the future of commissioning and transformation and how they apply to the different “worlds” of public services – citizen world, service world, management world, leadership world and learning world.
  • Why we should move beyond the idea of demand and need and instead focus on outcomes, allowing us to help people to achieve their life goals and purposes.
  • How triple loop transformational learning can help to change the identity of public services so that they are based on outcomes and not just the provision of services
  • 5 tips to stop things turning out badly.

GET IN TOUCH WITH US

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