Commission beyond procurement
Put outcomes, communities, providers, evidence and the whole system back into commissioning.
Commission beyond procurementLearning for live public service change
The Public Service Transformation Academy works with commissioners, transformation leaders and public service teams on live challenges: outcomes, systems, relationships, evidence, power and practical action.
A registered social enterprise. Practical, cross-sector and built around real work.
Start with what you need
Choose the situation that is closest. The programme comes second.
Put outcomes, communities, providers, evidence and the whole system back into commissioning.
Commission beyond procurementWork with authority, influence, relationships and complexity when no one organisation controls the result.
Lead change across boundariesDevelop shared practice around live work rather than buying another detached training course.
Build a team that can keep changingUse a Compass or short diagnostic to find strengths, blocks and a credible next move.
See what your system is producingNext national cohort
Applications are open for the September 2026 cohort.
A flagship cross-sector programme for commissioners, transformation leads and public service colleagues who want to improve outcomes by working with the whole system.
View dates, fees, and how to applyHow the learning works
Participants do not wait until the final day to apply what they have learned.
Start from a real public service pressure, not an invented case.
Use other sectors, professions and positions to expose assumptions and missing information.
Try an intervention, conversation or change in the work while support is still available.
Keep the relationships, methods and judgement needed for the next problem.
Current programmes
Commissioning, transformation, contract management, simulation and place-based capability development.
A flagship cross-sector programme for people who need to improve outcomes by working with the whole system, not only individual services, contracts or procurement processes.
See the programmeAn intensive, experiential three-day programme that helps commissioners and transformation leaders work more effectively across complex systems.
See the programmeA modular blended programme for people who need to understand, lead and sustain public service transformation across systems, organisations and services.
See the programmeFree tools
Use a quick individual prompt or a deeper team assessment. Neither replaces judgement.
A free system assessment tool that helps commissioners, leaders and partners see how commissioning is really working and decide where to act next.
Understand the toolA lightweight AI-supported tool that uses a short set of questions to help you see strengths, blockers, patterns and possible next moves in a system you care about.
Understand the toolAn emerging edition of the Compass that treats commissioning as collective system learning and makes place, power and the conditions for living well more explicit.
Understand the toolEvidence and practice
Short pieces, tools and cases for people who need to think and act under pressure.
Point of view ·
Most commissioning problems are not caused by people forgetting a process. They are produced by the conditions in which the process is being used.
ReadLearning design ·
Public service development works differently when participants are accountable for doing something with the learning while the programme is still running.
ReadTool note ·
A Compass should not tell you where every organisation must go. It should help people see where they are, compare bearings and choose a next move.
ReadParticipants
Short extracts from people who used the programmes to think, connect and act differently.
‘Made me think differently.’
‘Not procurement: hearts, minds and the right questions.’
‘The theory is backed by practical examples.’
‘We used the programme to develop a focused 100-day plan.’
A platform for partners
Partners can contribute programmes, events, resources and case material. Publication is moderated so the site remains useful to public service practitioners.
How to contributeNews, social media, and useful things
Three current things selected for relevance, each on a different topic.
The PSTA news
The next national cohort brings together commissioners, transformation leads, and system partners for applied learning from September 2026 to February 2027.
Read itBenjamin Taylor on LinkedIn
Simon Higgins on capacity, operating model, culture, and what a new council must be able to do once the immediate reorganisation is complete.
Read itThe PSTA tool
A free systems assessment for change, covering whole-system design, relationships, capability, outcomes, information, constraints, the commissioning process, and practical tactics.
Read itStart with the work
We will help you decide whether a short diagnostic, an in-house cohort, a place-based academy, or an existing programme is the sensible next move.