Learning never stops: the days after – a learning community to build back better – our Government After Shock event on November 17

Over 100 days in the heart of the first COVID crisis, the learning community to build back better in the days after worked together to try to make sense of things. Over 120 people who care about citizen and community outcomes came together to learn together. Organisations and spaces they came from included housing associations, […]

Global knowledge platform on impact bonds

With great enthusiasm for impact bonds around the world and a desperate need to consolidate learning, the Government Outcomes Lab has refreshed their website to launch a global knowledge platform for impact bonds. This aims to be the ‘go to’ place for learning on impact bonds around the world. By working with their partners, Ecorys, […]

State of transformation 2019 conference

Helping each other out of the crisis For the second year running, the Public service: state of transformation conference brought together 200 thought leaders from across public service transformation. This year’s theme was all about ‘Helping each other out of the crisis’ and included a mix of breakout sessions, unconference pitches and a closing session […]

Events & Programmes

‘Online’ Agile Master in Public Services

Now online, the course runs for 4 x half day sessions running 10th-13th August 9am-12.30pm each day Delivering and managing change in the public sector is difficult. Public services are fraught with complexity and often provide support to some of the most vulnerable people in society. Planning change projects in a linear way using traditional project […]

Radical Home Care: How self-managing teams could save social care

featuring Ruth Hannan, Transform Programme Manager , The RSA* “In the old ways I was a nobody, now I’m a somebody” Care Worker The UK’s health and social care system has become dominated by targets, command and control culture with human interaction boiled down to tasks and time. Ruth Hannan will discuss how new models […]

The Challenges of a Police and Crime Commissioner

Academy for Social Justice event featuring Sue Mountstevens │ Police and Crime Commissioner for Avon and Somerset In 2012, 41 Police and Crime Commissioners were elected to be the voice of the people and hold the police to account. Sue has been the Police and Crime Commissioner for Avon and Somerset since 2012 and in […]

Probation – in crisis or on the road to recovery?

Academy for Social Justice seminar featuring Justin Russell │ Chief Inspector │ Her Majesty’s Inspectorate of Probation Justin joined HM Inspectorate of Probation in June 2019 from his previous role as Director General, Justice Analysis and Offence Policy at the Ministry of Justice. In this free seminar, Justin will give an overview of early findings […]


New Local publication – Think Big, Act Small: Elinor Ostrom’s radical vision for community power

October 21, 2020  |  By Dr Simon Kaye Video Executive Summary – Introduction Key Insights Core Conditions Conclusions Recommendations Ostrom is the intellectual hero of the community power movement. Her decades-long research confirms what many of us already believe, that people are less selfish – and more capable – than we’re conditioned to think. This […]

Communities are being failed. It’s time to enshrine their rights. – by Adam Lent, of the newly-rebranded New Local (October 15, 2020)

Historic timingWhy communities, why rights?Which rights?Rights vs powerCovid-19Starting the fightAnswering objections The Government’s centralised response and lethal failures on Covid mean it’s time to acknowledge that local communities have rights that should be enshrined in law. Historic timing Demands for rights to be respected have nearly always arisen when those rights have been most abused. […]

New podcast from Ed Straw – The Hidden Power – why doesn’t government work?

The Hidden Power Podcast Trailer ‘Why doesn’t government work?Is it the politicians, the civil servants, the political parties?Or is it the system in which they all operate? The Hidden Power goes behind the headlines and the sporting spectacle of modern politicking to find the real villain.This series of six podcasts, broadcast weekly from October 10th, […]

“I loved the interactive style of training which focused on practical application in our work rather than dwelling on theory. This was an inspiring course and one I would highly recommend.”

Transforming the public sector. Join Basis for their top rated PSTA accredited Master Classes. Last few places now available. Learn core methods like service design, agile, and LEAN, in an experiential way. Next up is ‘Whole Systems Design and Change’.


Visit our resources section and download useful resource packs and information



How the GO Lab is responding to Covid-19

Go Lab have consolidated resources and information to help you deal with the impact of the Covid-19 pandemic. In times of change, most people’s instinct is not to hunker down and hide, but to reach out to others to offer help and share experiences. We think we are in a good position to virtually ‘convene’ people who are trying to […]

To help you through this crisis

Given the challenging times we’re facing, we’re beginning a series of free online learning events for people working in local, civil, health and VCSE sectors starting with “how-to” webinars led by subject-matter experts on: leading and managing remote teams, 11am 2nd April planning and responding to the crisis, 2pm 31st March leading organisational change 11am 31st March turning strategy into action – if you […]

The challenging procurement link library

Gavin Summerson, Standards Lead at the Connected Places Catapult,has created a library of reports and other resources aimed demonstrating the possibilities open to innovative procurement teams. You are encouraged to input into the resource by adding any reports you feel people would find useful in the comments section. Go to the resources


The Public Service Transformation Academy is a social enterprise, led by public service consultants RedQuadrant, the Whitehall and Industry Group, and partner organisations who are thought leaders in commissioning. We design and deliver exceptional development programmes to build capacity to transform public services.

We have taken over the running of the Cabinet Office’s Commissioning Academy, the government’s acclaimed suite of leadership development programmes for commissioners of public services.


Watch the video to discover

Recorded at the Public Sector Show 2017, Benjamin Taylor talks about the PSTA and his consultancy RedQuadrant. Their mission is to help the public sector build its commissioning and transformation capability so well that consultants are no longer needed.

  • Five key questions to help you evaluate and improve your services using a systems leadership approach.
  • Five principles for the future of commissioning and transformation and how they apply to the different “worlds” of public services – citizen world, service world, management world, leadership world and learning world.
  • Why we should move beyond the idea of demand and need and instead focus on outcomes, allowing us to help people to achieve their life goals and purposes.
  • How triple loop transformational learning can help to change the identity of public services so that they are based on outcomes and not just the provision of services
  • Five tips to stop things turning out badly.


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