UK’s PSTA exports public service transformation success to Australasia
- 19 February 2018
- Posted by: Helen Nicol
- Category: News
The Public Service Transformation Academy (PSTA), the UK’s first social enterprise established to support transformation across public services, will now offer its services in Australasia.
The PSTA, which also delivers the Cabinet Office Commissioning Academy, has joined forces with PPB Advisory to launch the Australasian Transformation Academy (ATA). The new venture will work with leaders and organisations across the Australian government and non-government sectors building their capability to transform how public services are delivered.
The ATA will be launched in Sydney this week (20th February) and Melbourne (21st February) at industry events to be attended by leading government and non-government agencies.
Benjamin Taylor, Chief Executive of the PSTA partnership, and of lead partner RedQuadrant, speaking from Sydney, commented:
“The PSTA was a world first when established in the UK, and it is very exciting to be able to replicate this formula in Australia. Having worked extensively to enhance public service delivery in the UK in areas including health and social services, criminal justice, and more there is an opportunity to leverage the good and the bad experiences from the UK and use these to develop local solutions in Australia.
Together, PPB Advisory and the PSTA have worked with hundreds of leaders and managers across the government and non-government sectors to help them improve, reimagine and transform their organisations,” Mr Taylor added. “The ATA will therefore also be able to draw upon this combined body of knowledge and experience.
Working with government and non-government agencies, the Academy will deliver a range of programs designed to help leaders involved in managing and delivering public services to explore new approaches and address they key issues and challenges they face with implementing them.”
ATA Managing Director and PPB Advisory Government and Markets Leader, Adrian Renouf said:
“We are pleased to launch the ATA to support those organisations at the coalface of delivering public services to build their capacity to lead and manage change, and to improve outcomes for citizens and communities.
As governments increasingly seek new ways to deliver greater public value with diminishing resources and rising community expectations, there has been a shift from large, centralised, bureaucratic service delivery models towards greater customer-centricity, localisation and personalisation. Many public services are now also delivered via an extended network of government and non-government service providers.
Most challenges facing public service providers have an underlying level of complexity, and the ATA has been established to support leaders and organisations to solve issues that require alternative thinking and approaches, including greater collaboration between agencies and with the non-government sector”.
This story as reported in the Australian media: Government News