State of transformation report 2019
Helping each other out of the crisis
For the second year in a row we reviewed the national ‘state of transformation’ of public services to provide you a collection of good practice and cutting edge thinking which you can steal with pride. This year’s report is a collection of think pieces, case studies and the results from our survey done in collaboration with Public Sector Solutions Expo.
The report is free to download:
You’ll find that helping each other out of the crisis is a theme across public service transformation – a coalescing
of ideas and practice around some key themes. Recognising our humility and fallibility. Working across organisational boundaries and putting the individual and the community at the centre of our universe. Achieving results through collaboratively drawing on innovation, technology, new delivery models, and community willingness. And developing a new form of leadership which prioritises real, embedded, long-term outcomes. In short, taking responsibility for the actual experiences of both employees and residents. It has never been truer that real transformation comes from a determination to grasp the agenda, despite the challenges thrown up by austerity and financial constraints, cultural resistance, and the work needed to collaborate effectively.
And you can catch up on all things ‘State of Transformation’ by checking out this year’s conference coverage including videos and presentations from our breakout sessions.
You can also view and download the individual think pieces and case studies from this year’s report below:
Commissioning is an approach to transformation – Benjamin Taylor and Garath Symonds, PSTA
Exactly what is real transformation and how do you make it happen? – Donna Hall, Wigan Council
Happy ever after or till death us do part? – Max Wide, Connected Places Catapult
Move fast and fix things – Ian Burbidge, RSA
Must struggling local councils turn to citizens for help to deliver vital services? – Nigel Ball, Government Outcomes Lab
Still bold, brave and better? – Robert Pollock, Social Finance
Transformation in Rotherham – Ian Thomas, Rotherham Borough Council’s Children and Young People’s Services
Case study: The Oldham Model for place-based integration – Vicky Sugars, Oldham Council
Case study: The Belfast Region City Deal – Erin Walsh and Matt Fox, Connected Places Catapult
Case study: Storyhouse – Andrews Bentley, Storyhouse
Case study: Somerset Academies – Andrew Fisk, Vikki Hearn and Jo Howarth, Somerset County Council
Case study: Leicestershire’s Children’s Innovation Partnership – Liz Perfect, Leicestershire County Council
Case study: I hear you! -Diarmaid Crean and Liz Watson, Public Health England
Case study: Commercialisation and social outcomes in Hounslow Park – Stefania Horne, Hounslow Council
Case study: Brent Council and i4B Holdings Ltd – Sadie East, Brent Council
Case study: Suffolk Libraries Story – Bruce Leeke, Suffolk Libraries