Untangling the Commissioning Noodle Soup
- 22 October 2019
- Posted by: Helen Nicol
- Category: News
The New South Wales government is acknowledging that commissioning internal and external providers can create something akin to “Noodle Soup”.
Commissioning is often associated with ‘outsourcing’ service provision to non-government providers. However, in most social service systems, government plays a key role as a both a commissioner and a provider of services. This means that commissioners, who are responsible for the way the overall service system delivers outcomes, need to manage relationships with both internal (government) and external (non-government) providers.
Their article asks “Should we be commissioning internal and external providers in a similar way?”