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The Public Sector Pia Review: preparing for what we need to do in 2020

The Pia Review is a series of articles on better public sectors, written by Pia Andrews, Executive Director of Digital Government in the New South Wales Department of Finance, Services and Innovation. The 20 articles in her review cover two broad categories; re-imagining government and doing better public service today and can be found here.
Full list of articles:
- Designing better futures to better inform the present
- The future of service delivery isn’t websites or apps – preparing for personal AIs
- Transforming policy for the 21st century with Tim De Sousa
- Systemic challenges for digital public sector reform
- Rules as Code with Tim De Sousa
- We created the system and can invent it: the urgency behind public sector reform
- What does open government mean for digital transformation
- Government 2.0: the substance behind the semantics
- Enabling innovation and collaboration across the public sector
- How to scale impact through innovation and transformation
- How to avoid change for change’s sake
- The hidden lesson in “many hands make light work”
- The useful benefit of equally serving three masters
- Dissecting recent recommendations for renewing trust
- Participatory public governance
- Government as a Platform – the foundations for Digital Government and Gov 2.0
- Trust Infrastructure for the 21st Century
- The myth of IT procurement: how to avoid sprinting off cliffs
- Open Data is fine, but sharing data won’t solve all problems
- The unintended consequences of New Public Management and how to ensure best public good
You can also view a summary slide deck detailing insights from each of the articles.