A particular paradigm: We have a system designed for that…
19 January 2021
By Deborah Travers, Adult Social Care Change Manager at the London Borough of Bexley and Vikki Wilkinson, Chief Executive of Bexley Voluntary Service Council
Service transformation, innovation, partnership and collaboration. So many exciting words to implement change. We proclaim a focus on improving the quality of life for local people but choose to define ‘quality’ in ways that don’t necessarily relate to people.
We strive to commission services that are good value, efficient, effective, safe, but is that what is really important?
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