See the Conference write up and report here

Public service: state of transformation conference – it doesn’t have to be this way

24 May, 10.00-16.30. Camden Centre, Bidborough St, London WC1H 9JE

£138.00 – £354

Our first ever conference held to share what works (and what doesn’t) in achieving better outcomes for citizens from public services, bringing together over 200 thought leaders and practitioners from national and local government, health, social enterprises, charities and the private sector.

• Hear from senior leaders passionate about commissioning and delivering public services in a different way
• Contribute to a panel discussion chaired by the Guardian’s Public Services Editor, David Brindle
• Be the first to hear about our ground-breaking report Public service: the state of transformation 
• Share knowledge and learn together about what really works in public service transformation
• Explore ideas for the future of public services and how they can be practically applied
• Participate in a mix of interactive plenary and themed breakout sessions and self-organised world-cafe style discussion groups
• Make new professional contacts across different sectors

Please, scroll down for the full programme agenda.

Join the discussion on Twitter @ServiceReform #PSTA #stateoftransformation

Here’s a sneak preview of the Public service: state of transformation report

The event is supported by:

We’re delighted to have the support of The Guardian, who are featuring examples on “How one Norfolk council has cut its housing waiting list by 95%”, “Unprecedented level of joint working is transforming lives of older people”, and “Guardian Public Service Awards 2018: Success in the face of cuts is not child’s play” | David Brindle | The Guardian

As well as a selection of themes and case studies, delivered in short bursts to stimulate real discussion and learning amongst peers from all sectors, we will be running ‘unconference’ streams. Come prepared to pitch and initiate a discussion on a subject you feel is important.

Agenda

9.00       Registration and coffee

9.40       Optional: briefing for unconference newbies – small hall

10.00     Opening plenary – The State of Transformation: 

Session host – Catherine Taylor, Head of Member Value, The Whitehall and Industry Group, and Director, Public Service Transformation Academy

Introduction to the Public Service Transformation Academy – Terry Rich, Chair, and Ambassador, Public Service Transformation Academy

Introductory presentation – key findings and themes from the report – Benjamin Taylor, Chief Executive, Public Service Transformation Academy

Keynote panel discussion chaired by David Brindle, public services editor of the Guardian, with:

• Jan Morgan, citizen, and recipient of social care
• Joanna Killian, Chief Executive, Surrey County Council, and PSTA Ambassador
• Chris Wright, Chief Executive, social enterprise Catch-22
• Peter Unwin, Chief Executive, The Whitehall and Industry Group
• Sue Holloway, Director, Services Strategy, Northgate Public Services

11.15     Unconference pitch session – where any participant can propose a breakout session

11.30    Break and session co-ordination

11.45    First breakout sessions – unconference options plus:

• Government-civil society relations: the Wigan Deal as a model for place-based leadership: creating new, fit-for-purpose relationships between the (local) state and communities
  Eric Robinson, Chief Executive, Wirral, and PSTA Ambassador
  Rebecca Heron, Director, Economy & Skills and Kathryn Rees, Assistant Director – Transformation from Wigan Council
  Benjamin Taylor, Chief Executive, Public Service Transformation Academy
• Transformative commissioning and procurement: Developing a commercial mindset and income generation – lessons learned
  Adam Leeder, Senior Consultant, BDO and Councillor
  Manjeet Gill, interim Chief Executive, Wokingham Borough Council
  Stephen Hughes, Former Chief Executive Birmingham City Council, CIPFA, PSTA Ambassador

• Transforming delivery: New delivery models – mutuals, social enterprise, joint commissioning partnerships
  Niall Bolger, Chief Executive, London Borough of Sutton, and PSTA Ambassador
  Terry Rich, Chair and Ambassador, Public Service Transformation Academy
  Tom Alexander, London borough of Sutton
  Brendan O’Keefe,  Epic CIC
  Jonathan Lindley, Mutuals Programme, OCS
• Leadership and culture change: Relationships and collaboration as key to transformation
  Mark Rogers, former Chief Executive, Birmingham, PSTA Ambassador, and Executive Director, Collaborate
  Debbie Jones, RedQuadrant
  Richard Williams, Director, National Council for Voluntary Sector Organisations
  Paul Griffiths, Chief Superintendent at Policesupers
  John Gillespie, National Council for Voluntary Sector Organisations

12.30   Lunch and special networking activity.

Meet the PSTA and partners, connections space

Take the chance to meet our partners, sponsors, and exhibitors:

• Think Local, Act Personal (TLAP) – social care co-creation
• Apolitical – a free platform helping public services and their partners in 120+ countries find the best policies worldwide and connect with the people behind them
• ESPO – a public-sector owned professional buying organisation
• One Team Government (#oneteamgov) – a global community, working together to radically reform the public sector
• Co-operative Councils Innovative Network (CCIN) –  a collaboration between local authorities committed to transforming the way they work with communities
• Attending exhibitors include – RedQuadrant, the White Hall and Industries Group (WIG), E3M, the Public Sector Show, GoLab (Government Outcomes Lab), Browne Jacobson, BDO Consulting, and National Council for Voluntary Sector Organisations (NCVO)

13.30   Second breakout sessions – unconference options plus:

• Government-civil society relations: The disabling state
  Richard Wilson, Director, OSCA
  Nick Hopkins, Director, Nick Hopkins Consulting
  Jan Morgan
  Aidan Ward
  Catherine Taylor, Head of Member Value, Whitehall and Industry Group and Director, PSTA

• Transformative commissioning and procurement: The art of the possible – using social value to achieve outcomes
  Dai Powell, HCT Group
  Julian Blake, Partner, Stone King
  Sarah Ireland, London Borough of Kingston
  Jonathan Bland, E3M,  Social Business International, and Director, PSTA

• Transforming delivery: Nothing changes unless public service practice changes – learning from how to change the frontline
  Frank Curran, Head of Consulting, RedQuadrant
  Dennis Vergne, Chief Executive of Basis
  Nick Davies, Associate Director at Institute for Government
  John Mortimer, Consultant, Impro Consulting
• Leadership and culture change: What does it take to change culture? Reconnecting people with the true role of public services, nurturing social movements for change
  Andy Mahon, former Partner, BDO, and PSTA Ambassador
  Terry Rich, Chair and Ambassador, Public Service Transformation Academy
  Benjamin Taylor, Chief Executive, Public Service Transformation Academy
  Stephen Bediako, Founder, The Social Innovative Partnership
  Edward Pinkard, Director of Transformation, States of Guernsey

14.15    Session changeover

14.25   Final breakout sessions – unconference sessions plus:

• Government-civil society relations: Developing and connecting to civil society and social action
  Genevieve Laurier, The Social Innovative Partnership
  Richard Wilson, Director, OSCA,
  Stephen Moss, RedQuadrant
• Transformative commissioning and procurement: The possibilities of public sector procurement
  Peter Ware, Head of Government & Infrastructure, Browne Jacobson
  Josh Lowe, Lead Researcher, Apolitical
• Transforming delivery: Social investment as tool for transformation
  Dominic Llewellyn, CEO Numbers for Good
  Terry Clark, Head of Social Care Commissioning, London Borough of Sutton
  Nigel Ball, Deputy Director, Government Outcomes Lab
  Anna Shiel, Head of Origination, Big Society Capital
• Leadership and culture change: Being a transformation leader – transform yourself or be a victim of the system? Public service disobedience
  Joanna Killian, Chief Executive, Surrey County Council, and PSTA Ambassador
  Garath Symonds, Assistant Director, Commissioning and Prevention Children’s Service Administration, Surrey County Council
  Stephen Bediako, Founder, The Social Innovative Partnership
  Pauline Roberts, RedQuadrant
  Deborah Rozansky, Health lead, RedQuadrant

15.15    Break

15.30   Closing plenary  – it doesn’t have to be this way

Chaired by Terry Rich, Chair, and Ambassador, Public Service Transformation Academy, with:

• Dr. Charlotte Augst, Partnership Director of the Richmond Group, a coalition of 14 of the leading health and social care organisations in the voluntary sector
• Claire Dove OBE DL, Chief Executive of Blackburne House, and Crown Representative of the Voluntary, Community and Social Enterprise sector

Table work – mutual support and connections – Jonathan Bland, E3M, Social Business International, and Director, PSTA

Wrap up and thanks – Jonathan Bland

16.30   Close and later in the bar at the Parcel Yard, King’s Cross

Many thanks to Basis Ltd – www.basis.co.uk – for sponsoring the after-conference drinks

Please let us know if you have any dietary or accessibility requirements