Overcoming Defensive Behaviours
Start:3 November 2017 9:30 am
End:3 November 2017 5:00 pm
Location:VAUXHALL 27-29 SOUTH LAMBETH ROAD VAUXHALL LONDON SW8 1SZ
Productive reasoning is a core skill to acquire in these fast paced, often stressful times
This training will help you to manage sensitive conversations which could trigger defensive behaviours in staff, and develop your confidence through learning powerful practical skills of productive reasoning.
It wil also enable you to think more productively about how these behaviours can be dealt with and how to manage ‘within’ and ‘around’ them to achieve change.