Public Service Transformation Academy Programme

We aim to make the Public Service Transformation Academy the leading provider of capacity building programmes including within the following areas:

  • Agile and lean approaches
  • Appropriate use of evidence and data analytics
  • Capacity building for public service transformation
  • Citizen-led service design for digital and channel migration
  • Devolution – implications and making it work
  • Effective measurement and evaluation, including cost/benefit analysis
  • Navigating complex change
  • Practical training in operational basics of commissioning delivery
  • Social enterprise and social value models
  • Social invesment and other topics in greater depth and application
  • System leadership and collaborative leadership
  • Use of business intelligence and data sharing across organisations
  • Other central and local priorities


Full details will appear here and in the course listings soon. If you are interested in support in these areas, please email now