National Commissioning Academy applications are open: November 2026 to May 2027View dates and fees

Accredited partner programme

The Service Transformation Programme

Learning through doing for public service managers and transformation practitioners who need to design and deliver sustainable service change.

Available through Basis

Learning through doing

More than 600 public service managers, interim transformation managers and consultants have taken part in the Service Transformation Programme in the UK and abroad.

The programme concentrates on the capability needed to deliver sustainable change. Participants work with simulations, exercises and live examples rather than treating transformation as a sequence of presentation slides.

Partnership and accreditation

The programme is delivered by Basis and accredited by the Public Service Transformation Academy. Participants build the skills to lead change through practical exercises, simulation, and application to their own work.

Explore training with Basis or contact Basis about a place or a team programme.

Discuss the programme

The Service Transformation Programme

Delivered by Basis and accredited by the PSTA. Contact Basis for course dates, fees, and a programme for your organisation.

Start with the work

Tell us what is happening, who needs to act, and what cannot wait.

We will help you decide whether a short diagnostic, a bespoke cohort, a place-based academy, or an existing programme is the sensible next move.