Point of view ·
Commissioning beyond the cycle
Most commissioning problems are not caused by people forgetting a process. They are produced by the conditions in which the process is being used.
ReadIdeas tested against work
Insights and resources
Practical notes, cases, and tools for people working on commissioning, transformation and public service systems.
Use it, question it, bring back evidence
Use these notes, cases, and tools in a meeting, workshop, or live piece of work. They offer questions and approaches to test against your own experience.
Learning design ·
Learning changes when the challenge is live
Public service development works differently when participants are accountable for doing something with the learning while the programme is still running.
ReadTool note ·
What a Compass is for
A Compass should not tell you where every organisation must go. It should help people see where they are, compare bearings and choose a next move.
ReadCase study ·
Somerset: an academy as part of the system
Somerset used academy cohorts, live projects and cross-system relationships to support integrated health and social care change.
ReadMore practice and reading
Find recent articles, reports, and contributions from the PSTA community in News, or read participants’ experiences of the National Commissioning Academy.