Look beyond the formal cycle
The Commissioning Compass helps a group explore what is shaping outcomes across relationships, capability, insight, policy, process and delivery models.
It is useful when a team can describe the formal process but still cannot explain why the system keeps producing the same results.
What it helps you do
- Build a shared picture across different roles and organisations.
- Notice strengths as well as blocks.
- Separate a process problem from a relationship, power, information or capability problem.
- Find where there is energy and room to act.
- Agree a small number of next moves and owners.
The Compass is not a benchmark, maturity score, inspection or performance judgement. Its purpose is better conversation and practical action.
Use it with a group
The value comes from differences between people’s answers. A score is less interesting than the reasons behind it. Use the tool to make those differences discussable, then decide what to test or change.